.dashboard-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:18px 0}.metric{background:#fff;border:1px solid var(--line);border-radius:16px;padding:18px;box-shadow:0 8px 24px rgba(22,80,59,.05)}.metric small{display:block;color:var(--muted);margin-bottom:6px}.metric strong{font-size:29px;color:var(--green)}.metric.alert strong{color:var(--amber)}.dashboard-columns{display:grid;grid-template-columns:1.4fr 1fr;gap:18px}.bar-row{display:grid;grid-template-columns:130px 1fr 35px;gap:8px;align-items:center;margin:10px 0;font-size:12px}.bar{height:10px;background:#e8f1ed;border-radius:99px;overflow:hidden}.bar span{display:block;height:100%;background:var(--green2);border-radius:99px}.filters{display:flex;gap:10px;align-items:end;flex-wrap:wrap}.filters>div{min-width:170px;flex:1}.messages{display:flex;flex-direction:column;gap:11px;margin:15px 0 20px}.message{max-width:80%;border-radius:15px;padding:13px 15px;background:#f1f5f3;border:1px solid var(--line)}.message.mine{align-self:flex-end;background:var(--green);color:#fff;border-color:var(--green)}.message p{margin:5px 0}.message small{opacity:.75}.message.theirs{align-self:flex-start}.case-grid{display:grid;grid-template-columns:2fr 1fr;gap:18px}.timeline{border-left:3px solid var(--line);padding-left:18px}.timeline article{position:relative;margin:0 0 16px}.timeline article:before{content:"";position:absolute;width:11px;height:11px;border-radius:50%;background:var(--green);left:-25px;top:4px}.priority-urgente{color:#a62121;font-weight:bold}.priority-alta{color:var(--amber);font-weight:bold}.unread{display:inline-grid;place-items:center;min-width:23px;height:23px;padding:0 6px;border-radius:99px;background:#b22727;color:#fff;font-size:11px;font-weight:bold}@media(max-width:850px){.dashboard-grid{grid-template-columns:repeat(2,1fr)}.dashboard-columns,.case-grid{grid-template-columns:1fr}}@media(max-width:520px){.dashboard-grid{grid-template-columns:1fr}.message{max-width:95%}}